Prime Line respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information that you provide directly:
- Account data — full name, email, phone, country, password (hashed) when you sign up.
- Inquiry data — the contents of any contact form, sell/consign request, or equipment inquiry you submit.
- Newsletter — email address if you subscribe to updates.
We also collect technical information automatically:
- Anonymous traffic data (pages visited, referrer, browser type).
- Approximate location (country level) to display the right currency.
- Cookies (see our Cookie Policy).
2. How We Use Your Information
- To respond to inquiries and provide quotes for equipment.
- To manage your account, wishlist, and inquiry history.
- To send you newsletters and stock updates (only if you subscribed).
- To improve the site, secure it against fraud, and comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share it only with:
- Authorized members of our team and authorised dealers responsible for fulfilling your request.
- Service providers (hosting, email, logistics) bound by confidentiality.
- Authorities, when legally required.
4. Cookies & Tracking
We use first-party cookies for session management, language & currency preferences, and basic analytics. See our Cookie Policy for the full list and your options to opt out.
5. Data Retention
We keep account data while your account is active. Inquiries and newsletter subscriptions are kept for as long as needed to serve you, then anonymised or deleted. You can request deletion at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your data ("right to be forgotten").
- Object to or restrict certain processing.
- Receive a portable copy of your data.
To exercise any of these rights, please contact us.
7. Security
We protect your data with industry-standard measures: HTTPS, password hashing (bcrypt), access control, and regular backups. No system is 100% secure, but we work hard to keep yours safe.
8. International Transfers
If your data is processed outside the country in which you live, we ensure that adequate safeguards are in place (e.g. standard contractual clauses).
9. Changes
We may update this Policy. The "Last updated" date at the top will reflect the latest version.
10. Contact
For privacy-related questions, please contact us.
